Contact
Phone support
Coming soon
Our phone support center is being prepared and will be announced on this page when it opens.
If you have already suffered losses
Contact your card issuer or bank immediately, then call the police consultation line #9110 or the consumer hotline 188. Please also let us know.
Inquiries from customers
If you share your purchase details (store name, order number, email address used for the order, etc.), we can contact you individually once the investigation results are available.
Open the form ↗ Open 24 hours · replies in order received
Personal information you provide will be used only to contact you, investigate and respond regarding this incident.
Inquiries from stores
Use this for account reactivation, checking the impact, consent to being listed, and other matters.
Open the form ↗ Open 24 hours · replies in order received