Security measures and safety checks

Completed measures, items in progress and future plans are listed separately. Items under investigation are clearly distinguished from items confirmed safe.

Summary of the external investigation

An external cybersecurity firm is investigating. A summary will be posted as soon as it is available, within limits that do not help attackers.

Measures taken and planned

Completed
Identified and blocked the entry route of the October 14 access
2026年10月16日までに完了
Completed
Removed the malicious program (malware)
2026年10月16日までに完了
Completed
Temporarily deactivated all accounts; password change required on reactivation
2026年10月16日 18:00
In progress
Countermeasures for the October 16 access
The entry route has been identified.
In progress
Investigation by an external cybersecurity firm
Investigating the scope and impact of the leak.
結果は早ければ10月18日頃
In progress
Reporting to the Personal Information Protection Commission and other authorities
Planned
Encrypted storage of registered information (marketplace credentials, FTP accounts, email accounts, WASABI SWITCH API information)
2026年11月のバージョンアップで実施予定

Safety checks before resuming the service

Checks to be performed before resuming will be posted once decided.